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The five steps of effective communication
Take responsibility for your communication and notice how the more efficient it will be. You are responsible for communicating and also what comprises your target. Communication that does not elicit the desired action is not communication. There are times I hear a phrase that particularly bothers me a lot: "I am accountable for what I say and ...
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7 Tips for inactive customer service and its reactivation
Attendance is one of the most important items on business strategy and also to maintain a good relationship with the customer. In this article I give tips on how to reactivate customers and improved ways to approach and also in the reconquest of the client process. Talk about Customer may seem easy, but the service and inactive ...
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Relationship and business acumen are essential for IT professionals
... A survey by American multinational personnel management ManpowerGroup found that the professional Information Technology is among the 10 most popular in Brazil and worldwide. According Giovana Guimarães Piazzetta, an analyst recruitment and selection eWave of Brazil, there is a shortage of professionals in the market, especially the proper qualifications. Piazzetta comments that "in the IT industry, ...
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Freelancers are the future of specialized teams, says analyst
The number of independent professionals, freelancers called, has grown at a good pace in the last years. According to a survey by the European Forum of Independent Professionals, one in four professionals in Europe working independently. and more than $ 1 billion was spent on hiring these professionals in 2013. This number even expected to grow ...
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Why flexibility is important in ERP for small?
We live in a very competitive global market, where Brazilian companies, regardless of their size compete with companies in other countries that have a robust, advanced processes, and a finely tuned management. In this scenario, we have two distinct worlds, the companies who run the market with a strong marketing and efficient logistics structure, and those ...
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10 reasons to invest in small ERP
The investment takes the word immediately think the cost-benefit ratio. First rises and then the cost considering the benefits. If the cost is high, companies often do not analyze the benefits. In this context, the usual alternative for small businesses regarding ERP system is usually good old spreadsheets. The cost of an ERP system is high ...
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Three reasons to invest in BPM consulting
As markets will expand, business environments become increasingly complex. Let it become an obstacle is a choice for your company. You ever heard of Business Process Management, BPM? The BPM acronym stands for Business Process Management. It is a disciplinary approach to identify, design, implement, document, measure, monitor, control and improve business processes, automated or otherwise, ...
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ERP system: three steps to avoid unpleasant surprises
What to do to make the implementation of an ERP does not turn into a big headache and loss? The process of implementing an ERP is composed of three steps: 1) Selection; 2) Implementation; 3) Support and Maintenance. If you take some precautions in these steps, you can significantly reduce the risk of an unsuccessful deployment.
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ERP: why is it necessary?
Sistema integrado é um conjunto de programas de computador que realiza e integra as tarefas departamentais de uma empresa. A grande vantagem é a centralização das informações num único banco de dados. Desta forma, organiza, padroniza e automatiza o fluxo operacional eliminando os desperdícios de recursos humanos e materiais. A questão fundamental é compreender quando ...
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ERP Project: Eliminate risks and conflicts
Every project, regardless of whether it is ERP (Enterprise Management Software) should be designed with the basic premise that has a beginning, middle and end, that the time and the budget is met and follow the best practices of Project Management Institute (PMI). Added to this, there is the experience of mature markets such as Japan ...