The five steps of effective communication

19 de November de 2014, by , Posted in News, 0 Comment

Take responsibility for your communication and notice how the more efficient it will be. You are responsible for communicating and also what comprises your target. Communication that does not elicit the desired action is not communication.

There are times I hear a phrase that particularly bothers me a lot: “I am accountable for what I say and not for what you understand.” If communication communicare comes from Latin, meaning, “to make common”, I can not accept very well give some communication that without making their common object among involved. Communication is say yes and make sure that the other understood what you meant.

Every day more multiculturalism has beaten us to the door. We have an avalanche of information daily that take our focus of attention easily and at the same time make us increasingly have different perceptions about the world. Therefore, we think differently, act differently and are composed of information, impressions, visions and experiences.

Trying to standardize an understanding in a scenario such as this is plural utopia. Each one ends up having a different interpretation of what they hear, see, smell, touch or tasting. What is good for me may not be right for you. This differently’re building new cultures, new understandings, evolving and becoming increasingly complex.

Communicating these days is much more than talk, really talk and make your interlocutor understands you.

Communication in organizations has been increasingly central factor in unproductive. A 2009 study by Brazil Project Management Institute (PMI Brazil), one of the largest institutes specializing in Project Management World, points out that 76% of projects fail because of communication problems.

The effective manager has to coordinate communication and taking responsibility to make communication flow in all directions on your team. It is up to the manager to ensure that each member of your team has enough to perform their activities in time and with proper quality information.

So here’s the 5 steps to effective communication is:

1 – Plan your communication: Know very well what the purpose of your communication. We will talk to who will speak and what action that should trigger their communication.

2 – Send your communication: Verbal, nonverbal, written, body, etc. Communicate in the most efficient way in their power.

3 – Make sure that your communication was received.

4 – Make sure that your communication was understood.

5 – Make sure that the action was actually performed objectified.

Take responsibility for your communication and be happy!

Full article: http://www.administradores.com.br/





Comments are closed.